On-Call Incident Cost Model

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    Estimate the total monthly financial cost of on-call incident resolution.

    NOTEAbout This Model
    ## Estimate the total monthly financial cost of on-call incident resolution. This model estimates **Total On Call Cost** based on uncertain inputs: Alert Volume, MTTR Hours. Run the simulation to see the distribution of possible outcomes.
    VARIABLEAlert Volume
    poisson(55)
    Number of alerts per month.
    alert_volume
    VARIABLEMTTR Hours
    triangular(0.5, 2.25, 4)
    Time in hours spent per incident. Note: Units changed from 'rate' to 'unitless' to allow values > 1 but retain MtTR logic.
    mttr_hours
    FORMULATotal Resolution Hours
    alert_volume * mttr_hours
    Total labor hours required to resolve all incidents.
    total_resolution_hours
    FORMULATotal On Call Cost
    total_resolution_hours * hourly_labor_rate
    Total financial cost based on hourly labor rates ($500/hr).
    total_on_call_cost
    OUTPUTTotal On Call Cost
    total_on_call_cost
    Total cost of on-call incident response including labor and downtime. High values suggest investing in reliability engineering or reducing MTTR would have strong ROI.
    CONSTANTHourly Labor Rate
    500
    Fully-loaded cost per hour of on-call engineer time.
    hourly_labor_rate

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    Carlo is a visual tool for Monte Carlo simulation. Model uncertainty by dragging probability distributions, connecting them visually, and running thousands of scenarios instantly.

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